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Internet Scam

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ALERT: How the latest internet scam may impact you

At First Bank of the Lake, the security and protection of your personal information is our top priority. We request that you read this carefully.

The FBI's Internet Fraud Complaint Center (IFCC) has reported a steady increase in complaints from individuals who received unsolicited emails. The unsolicited emails appear to be from businesses the potential victims deal with - from their Internet service provider, online payment service or bank. The false email requests that the customer help verify account information and password. A link in the email takes the unsuspecting client to a login page that looks just like legitimate business, so the unsuspecting client enters the account number and password and the thief captures the information.

Another often-used approach directs you to an attachment to the email that the sender claims contains your personal information. By opening the attachment, you may be downloading a software program whose purpose is to collect personal information on your PC, such as passwords and other personal identifiers.

To the best of our Knowledge, we do not believe that First Bank of the Lake's website has been targeted. Nor have we heard from customers notifying us that they have received fraudulent email messages that may be part of a scam of this type. This is being sent to you to raise awareness about this potential threat. Please remember:

  • First Bank of the Lake will never request or disclose your personal information (account number, Login password, Social Security number) in either a non-secure or unsolicited email communication.
  • If you get an email that warns you, with little or no notice, that an account of yours will be shut down unless you supply your billing information, do not reply or click on the link in the email. Instead, contact a First Bank of the Lake employee at (573) 348-2265.
  • When you enter account or personal information at the First Bank of the Lake website, it will always be over a secure connection. You can be sure of this because you will see the secure site indicator, a padlock shaped icon, in the lower right corner.
  • Never give out your personal information (such as your PIN, Social Security number, date of birth, etc.) via email.
  • Never enter any bank or account information online unless you are sure you are using a secure connection.

Again, the protection of your account and personal information is very important to First Bank of the Lake.

If you receive any questionable email that claims to be from First Bank of the Lake, we encourage you to contact a First Bank of the Lake employee at (573) 348-2265.